FAQ
What time is check-in?
3-9 p.m. (15:00 – 21:00)
Late arrivals after 9 p.m. (21:00) please call the office for instructions.
Guests are required to show photo identification and credit card upon check-in.
What time is check-out?
What is the cancellation policy?
After the cancellation cut-off, the reservation is non-refundable and the guest is responsible for the full amount of the room for the first night.
What happens if I don’t show up?
Guest is responsible for the full amount of the room for the first night after the cancellation cut off.
What about additional guests?
Additional adult guests are $10.
To see the correct prices and occupancy information, please add the correct number of children and adults in the group when booking online.
Can I bring children?
Cribs are subject to availability at no charge.
What about extra beds?
Prices for cots are not included in the total price, and will have to be paid for at check-in.
What is the age restriction?
Are pets allowed?
Pet fee is $50 non-refundable per stay (maximum two pets).
Failure to disclose a pet will result in a $150 cleaning fee.
Is smoking allowed?
Smoking is only allowed in private vehicles or in the parking lot.
Open flames for heating or cooking are also prohibited in the guestrooms, on sidewalks, or in driveway.
The cleaning fee for smoking, cooking, or burning incense is $150.
What payment methods are accepted?
Credit cards accepted are Mastercard, Visa, Discover, and American Express.
Sugar Loaf Lodge accepts these cards and reserves the right to temporarily hold or charge an amount prior to arrival.
Full payment is due on the date of arrival prior to check-in.
Notice to Guests: This property is privately owned and the management reserves the right to refuse service to anyone. Management will not be responsible for accidents or injury to guests, or for loss of money, jewelry, or valuables of any kind. Guests will be held liable to all items in the room, and the condition of the room.
What our visitors are saying!
“Staff was very friendly – family owned and run business. Older style of motel which I usually try to avoid, but it had been remodeled nicely. Had a grab and go breakfast with donuts, juice, fresh fruit and yogurt. Room was clean and bed and pillows were comfy. Is a couple of blocks from a whole food store which also had a huge supply of wine. Ate one meal at the restaurant across the street which was good food and convenient. They do also have an outdoor pool and a hot tub”
Lynette A
via Google
“We stayed at Sugar Loaf Lodge and were very impressed with our stay! The beds were very comfortable, the room was clean, excellent water pressure, and very pet friendly. The hot tub was wonderful. I loved the retro red fridge and microwave! I don’t feel the photos do it justice. We would definitely stay again and would give it more than 5 stars if I could.”
Jona E
via Google